If you're planning to be a craft fair vendor and sell your goods, Customer Service is an important aspect that you need to learn. As part of Customer Service/ Satisfaction first, you need to develop your communication skills. Communication is a vital tool in delivering and comprehending messages. This involves words and actions. When talking to a customer, a craft fair vendor should maintain eye contact and speak in a sincere manner in order to build the trust and confidence of the buyer.
Customer Service entails A LOT of understanding on the vendor's side. There are times that buyers would ask you a truck load full of questions only to find out that they were not really into buying your stuff. That's okay. Patience is a virtue and this virtue you will indeed learn when you became a vendor and sell at craft fairs.
When building your product it is important to keep in mind these things: target market and quality. You should first establish your target market in making your product in order to know if it is feasible or if there are people that can buy them. At craft fairs products that target women, children and mothers are those that are frequently bought since these people comprise almost 90% of the crowd at craft fairs.
It may be hard at first but being a craft vendor is a fulfilling and rewarding job.
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